Privacy policy

Seaworld Travel Egypt TAKE THE PROTECTION OF YOUR PERSONAL DATA IN THE PROPERTY AS THE CONTROLLER VERY SERIOUSLY. WE HANDLE YOUR PERSONAL DATA CONFIDENTLY AND IN ACCORDANCE WITH THE PROVISIONS OF DATA PROTECTION LAW. WITH THIS PRIVACY POLICY WE INFORM YOU OF HOW, TO WHAT EXTENT AND FOR WHAT PURPOSES WE PROCESS THE PERSONAL DATA OF OUR CUSTOMERS WHEN USING THE Seaworld Travel Egypt WEBSITE.

  1. SUBJECT OF DATA PROTECTION
    The subject of data protection is personal data. Data are personal if they can be assigned to an identified or identifiable person. This includes information such as B. Name, address, email address and telephone number.
  2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA ON REQUEST
    Our website can usually be used without providing personal data. You are neither obliged to access this website nor to provide personal data. If you do not provide us with any personal data, you may not be able to use individual functions of this website. Otherwise there will be no consequences for you. As far as personal data is collected on our side, this is always done on a voluntary basis, except in the cases described here. We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

WE COLLECT, PROCESS AND USE YOUR PERSONAL DATA, WHICH YOU HAVE PROVIDED TO US WHEN BOOKING OR REGISTERING AN ACCOUNT FOR OUR MEMBERS AREA, TO THE EXTENT REQUIRED FOR THE FOLLOWING PURPOSES:

  1. REGISTRATION AND EXECUTION OF THE CONTRACT
  • Data that you provide when you set up an account, such as name, email address, telephone number, mobile phone number, address and the data provided depending on the service used;
  • We collect, process and use transaction data relating to your activities on the websites (e.g. purchases, content that you generate or that relates to your account), billing and other data that you provide for the purchase;
  • Data transmitted in the context of reviews, chats and correspondence on the website or by e-mail, fax and post;

Other personal data that we may ask you for for special purposes;

  • If you voluntarily provide us with further personal data during registration, these will also be used to implement the user relationship
  1. CONTACTING US
    If you provide us with personal data for the purpose of contacting us, we will only use this data for as long as is necessary for the respective communication.
  2. MARKETING
    On the basis of the declaration of consent you may have given us, Seaworld Travel Egypt may process and use your personal data for marketing measures, e.g. B. for sending e-mails with general information or advertising (newsletter).

You can revoke the relevant declarations of consent given to us at any time with effect for the future. If you do not wish to receive further emails from us, please follow the instructions set out in the specific emails we have received to unsubscribe from receiving this type of email message from us. In addition, if we use your personal data within the legally permissible framework, for example for postal marketing measures.

  1. INFORMATION MADE BY YOU TO PAYMENT SERVICE PROVIDERS
    All payments made are processed by a PCI / DSS-compliant (these are security standards of the payment card industry) payment processing service commissioned by us. All of the data collected by these third-party service providers for the processing of your payments are not accessible to us, unless you have provided us with this data in another way as part of your use of the website or our products and services.

2-DATA PROCESSING TO ENABLE THE USE OF THE WEBSITE
When you visit our website, we collect the data required to enable you to use it (usage data). This includes your IP address and data about the beginning, end and subject of your use of the website as well as, if applicable, data for identification (e.g. your login data when you log into a secure area). These data are used to provide and tailor the service to your needs. They are generally deleted as soon as they are no longer needed and there are no retention requirements.

DELETION OF DATA
We store your data for the duration of your business relationship with us or for the duration prescribed by applicable law. We delete your personal data as soon as they are no longer required for the purposes for which they were processed. We will keep your personal data as long as your member account exists or you use our services so that we can provide them for you.

DATA SECURITY
Seaworld Travel Egypt has taken the necessary technical and organizational measures to protect the personal data you have provided from loss, destruction, manipulation and unauthorized access. Our employees and all persons involved in data processing are obliged to comply with data protection laws and to handle personal data confidentially. Our employees are trained accordingly. Both internal and external audits ensure compliance with all data protection-related processes at Seaworld Travel Egypt. To protect the personal data of our users, we use a secure online transmission method, the so-called “Secure Socket Layer” (SSL) transmission. You can recognize this by the fact that an “s” (“https: //”) is appended to the address component http: // or a green, closed lock symbol is displayed. By clicking on the symbol you will get information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data.